Question 1

What is pure silver?

Accepted Answer

Our pieces are crafted from 99.9% pure silver, also known as fine silver. This gives each item a bright, warm luster and makes it suitable for both daily use and ceremonial occasions.

Question 2

How do I care for my silver piece?

Accepted Answer

Store silver in a dry, airtight pouch when not in use. Clean gently with a soft cloth or a silver polishing cloth. Avoid harsh chemicals, perfumes, and prolonged contact with water.

Question 3

Do you offer custom orders?

Accepted Answer

Yes. We love working on custom and commemorative pieces. Reach out through our contact page with your idea, and we will get back to you with possibilities and a timeline.

Question 4

How long does shipping take?

Accepted Answer

Domestic orders within India typically ship within 3–5 business days and arrive within 7–10 business days. International shipping times vary by destination.

Question 5

What is your return policy?

Accepted Answer

We accept returns of unused items in original packaging within 14 days of delivery. Custom pieces are non-returnable unless damaged or defective.

Question 6

Will my silver tarnish?

Accepted Answer

All silver tarnishes over time when exposed to air and moisture. Regular use and proper storage slow tarnishing, and it can always be gently polished back to its original shine.

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